5 year repair or replacement from the original date of purchase for all ROKSTEDi bipods, tripods & adapters.
WHAT WARRANTY COVERS:
This warranty covers any manufacturer workmanship defects in your Rok-Stedi Hunting Gear,LLC products. This warranty applies to consumer use only and is null and void if the product is used in a manner it is not intended for.
HOW LONG COVERAGE LASTS:
This warranty lasts for 5 years from the original date of purchase.
WHO IS COVERED UNDER WARRANTY:
This warranty is for the original consumer purchaser only. It is not transferable. Proof of purchase must be verified.
WHAT WARRANTY DOES NOT COVER:
Discoloration, deterioration, burns, or damage from normal wear and tear are not covered by this warranty, if the product is deemed to funtion properly.
WHAT Rok-Stedi Hunting Gear, LLC WILL DO: :
If the item proves to be defective in workmanship, Rok-Stedi Hunting Gear, LLC will attempt to repair the item. If this is not possible we will replace it with a new item of similar composition and price. If no such item is available, a refund for the full purchase price of the original item will be issued at Rok-Stedi Hunting Gear, LLC discretion.
HOW TO PLACE A CLAIM:
Contact Rok-Stedi Hunting Gear by email at info@getrokstedi.com, or by phone, during normal business hours Monday-Friday from 7:00AM-3:30PM Arizona. You may be asked to provide photographs and to return the product for review.
Please clean your products before returning them to us, otherwise we will not be able to accept them.
RETURN/EXCHANGE POLICY:
If you are not satisfied with your purchase, please contact us immediately at info@getrokstedi.com . Returns, exchanges or refunds are subject to the below policy conditions.
RETURNS: :
- Subject to the terms and conditions in this legal notice, which may change at any time without notice.
- Subject to all applicable laws.
- Undertaken at your own risk.
- Must be returned to Rok-Stedi Hunting Gear, LLC within 30 days of the original purchase dateIn the event of a refund, a credit of the full purchase price (shipping excluded) will be issued in the form of the original payment method. A refund issued to a credit card will appear on your statement within 1 to 2 billing cycles.
EXCHANGES:
- Must be returned to Rok-Stedi Hunting Gear, LLC within 30 days of the original purchase date.
- Product must be unused and in an unaltered, salable condition.
- By law, product must be sent back clean.
- Because item availability cannot be guaranteed at the time your return is received, we highly recommend placing a new order as soon as possible.