Warranty & Returns

ROKSTEDi LIFETIME FUNCTIONAL WARRANTY

We build ROKSTEDi bipods, tripods, and adapters to withstand the harshest hunting environments. If our gear fails you, we will make it right—no paperwork required.

WHAT IS COVERED

This warranty covers all defects in materials and manufacturing workmanship for the practical lifetime of the product. If a component fails due to a factory flaw, we will repair or replace it at zero cost to you.

NO RECEIPT, NO PROBLEM

The ROKSTEDi warranty attaches to the gear itself, not the buyer. We do not require a receipt, order invoice, or original owner verification. If we manufactured it, we stand behind it—whether you bought it directly from our website or picked it up secondhand on a hunting forum.

WHAT IS NOT COVERED

Cosmetic blemishes, anodizing discoloration, surface scratches, or fabric burns that do not impact the mechanical safety and structural function of the tripod/bipod are not covered for free replacement.

THE ROKSTEDi FIELD RESCUE PROMISE

If you accidentally damage your gear through field mishaps (such as vehicle accidents, high-altitude drops, or severe abuse), we won't leave you stranded. Email us, and we will rebuild or replace your gear for the cost of the component parts and shipping. We make zero profit on accidents.

HOW TO FILE A CLAIM

  1. Email Us: Send a message to info@getrokstedi.com or call our Arizona headquarters (Mon-Fri, 7:00 AM - 3:30 PM AZ Time).
  2. Send Photos: Include clear photos of your ROKSTEDi gear and the broken or malfunctioning area. We verify all products visually—no serial numbers or receipts needed.
  3. Ship It Clean: We will reply with shipping instructions. Out of respect for our repair technicians, please clean off mud, blood, and field debris before shipping your items back to our facility.

WARRANTY POLICIES & LIABILITY TERMS

What "Lifetime" Means

Lifetime refers to the expected, reasonable field life of the product's materials—not the lifespan of the person who bought it. For premium hunting gear, this is typically a 10 to 15-year lifecycle of heavy field use. Carbon fiber, aluminum, and internal hardware naturally experience wear and fatigue over decades of hard hunting. ROKSTEDi reserves the right to determine if a product has reached the end of its natural life cycle or if it failed due to a manufacturing defect.

We Only Cover ROKSTEDi Gear

Our warranty covers the repair or replacement of your ROKSTEDi bipod, tripod, or adapter only. We are not responsible for any damage to third-party equipment used alongside our products, including rifles, spotting scopes, binoculars, or cameras.

Exclusion of Extra Expenses

ROKSTEDi is not liable for incidental or consequential damages. If a piece of gear fails during a hunt, we will fix the gear, but we cannot reimburse you for fuel, travel expenses, lost hunting time, tags, or guide fees.

Your Right to Current Upgrades

If your broken item is discontinued and we cannot repair it, ROKSTEDi will replace it with a current model of equivalent functional value and price.

RETURN/EXCHANGE POLICY:

If you are not satisfied with your purchase, please contact us immediately at info@getrokstedi.com. Returns, exchanges or refunds are subject to the below policy conditions.

RETURNS:

  • Subject to the terms and conditions in this legal notice, which may change at any time without notice.
  • Subject to all applicable laws.
  • Undertaken at your own risk.
  • Must be returned to Rok-Stedi Hunting Gear, LLC within 30 days of the original purchase date. Once the product(s) are received by ROKSTEDi the product(s) will be inspected for any damage or flaws. Product(s) must be unused and in an unaltered, salable condition.
  • In the event of a refund, a credit of the full purchase price (shipping excluded) will be issued in the form of the original payment method. A refund issued to a credit card will appear on your statement within 1 to 2 billing cycles.
  • Customer(s) are responsible for packaging & shipping fees of returned items back to Rok-Stedi Hunting Gear, LLC.

EXCHANGES:

  • Must be returned to Rok-Stedi Hunting Gear, LLC within 30 days of the original purchase date.
  • Product must be unused and in an unaltered, salable condition.
  • By law, product must be sent back clean.
  • Because item availability cannot be guaranteed at the time your return is received, we highly recommend placing a new order as soon as possible.
  • Exchanges will be responsible for all shipping costs.